If you need to return anything if faulty or incorrect in any way, please contact us initially if possible. You have up to 30 days from the date of delivery of an item
to return full-price items and sale items to us for a refund or
exchange.

Swimwear and intimate apparel must have any hygiene seals
intact to be eligible for return or exchange.

Unless an item is faulty or where you are exercising your
right to cancel your contract, unwanted items need to be returned in a
re-saleable condition. With that in mind, please keep all original packaging
and return the items undamaged. For example, shoes should only be worn on a
carpeted surface until you are certain you are keeping them.

All items must be returned in the same condition they were
received. Your item must be include the original product packaging, and have
hygiene seals in place. Unfortunately, we cannot process a refund, replacement,
or exchange if your item is unable to be resold.

Items can be returned to:

Cool Cats Clothing Ltd,
4 Old Farm,
Mareham Lane,
Sleaford NG34 8SU

You can contact us ay any time on 07949 896293 or 01832 270446 to arrange a return.

Items returned must be unused and in resaleable condition. Items supplied for specific college uniforms may be subject to a re-stocking fee.