Terms and conditions

About Us
Cool Cats Clothing Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Cool Cats Clothing Ltd
4 Old Farm, Mareham Lane,
NG34 8SU
Phone: 01832 270446

Email: sales@coolcatsclothing.co.uk

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling
Shipping and handling is chargeable at a rate of £3.50 for a single item and £0.65 for each additional item thereafter . Larger garments may incur additional charges due to their weight. All orders are shipped first class Royal Mail (one working day) or by Next Day Courier.

Delivery Schedule
We deliver your order right away. If items are out of stock we will part ship and notify you of any back orders.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the UK or the European Union, prices include 20% VAT. All orders for children’s clothing are VAT free.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption on HSBC’s e-payments system. They are not held in clear text on any web site.

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01832 270446 or write to us at:
Cool Cats Clothing Ltd
4 Old Farm, Mareham Lane,
NG34 8SU
Phone: 01832 270446

Privacy Policy

Cool Cats Clothing Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy
If you need to return anything if faulty or incorrect in any way, please contact us initially if possible. Items can be returned to: Cool Cats Clothing Ltd, 4 Old Farm, Mareham Lane, Sleaford, NG34 8SU. You can contact us ay any time on 07949 896293 or 01832 270446 to arrange a return. Items returned must be unused and in resaleable condition. Items supplied for specific college uniforms may be subject to a re-stocking fee.

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